For quite a long time, customers and fans of the iBook G4 have complained that after approximately a year's use of the laptop, it acquired the habit of powering down and greeting users with a big empty screen and loud whirling fans.
Now, the Consumer Complaints Board in Denmark claims to have actual evidence of an original defect of the G4 that has been adamantly denied by Apple.
After regular complaints, the National Consumer Agency in Denmark sent a G4 with the problem to an independent electronics lab, Delta, to have it examined.
The investigation by Delta has shown solder joints between two components had broken, so a current couldn't pass between them. This is caused by the solder degrading a little each time the laptop is powered on and off.
The C.B.C. has determined that Danish consumers of the G4 will be able to return the 'defected' computers, with Apple at fault for the problem. Apple International is beginning to settle a number of cases in Denmark which are residing on the basis on the investigation. It's expected to be a long journey for Apple.
The board now wants Apple to acknowledge the 'design fault' outside of Denmark's borders, hoping that all G4 users can benefit from it. However, if Apple do, remains to be seen. |
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